Coronavirus and your latest order

At Knitting by Post, we are operating as normal in a Covid Safe way at our warehouse in Halifax.

Delivery to UK addresses is taking longer to some areas. Although it is likely to be a few days for your leaflets to get to you, please allow 7-10 days for delivery with Royal Mail 1st Class Post.

In normal circumstances, delivery takes around 7-10 working days to non-UK addresses. At the moment because of Covid, it can be anywhere between 14 and 28 days for leaflets. Please be aware when you place an order that there will be a significant delay outside of the UK.

We are experiencing some delays with our hard working colleagues at Royal Mail and beyond. Here are the updates that we know about…


11 September 2020 Bristol Mail Centre (BA, BS, GL, TA) and
Bath Delivery Office

Due to the evacuation of staff at our Bristol Mail Centre and Bath Delivery Office in the early hours of today, as the result of an ongoing security incident, mail processing has been severely affected.

As a result, we’re sorry that mail due for delivery in the BS, BA, GL and TA postcode areas today will be subject to delay.

SPAIN Update: 2 September 2020
Correos, has advised they continue to experience problems with capacity, frequency and regularity of international flights due to the current COVID-19 situation. The force majeure situation previously declared remains in force, which continues to have a major impact on operations. As a result, we cannot guarantee the quality of service for all inbound and outbound mail until further notice.

CANADA – Update: 1 August 2020
CANADA DELAYS: All mail being sent from the UK to Canada is facing severe delays because of the on-going impact of COVID-19 and record volumes of traffic being received in Canada. We are processing the mail as normal in the UK, but delays are taking place once the mail reaches the Canadian border. As a result, we are unable to advise on likely delivery times.

CANADA – Update: 1 July 2020
Canada Post has received unprecedented volumes of mail in the past months, particularly at their Toronto gateway. They are recruiting additional staff and working overtime to reduce the incoming volumes and accumulated backlog, and significant delays will be experienced. Some items may also be delivered out of date order. Canada Border Services Agency (CBSA), responsible for customs clearance, has also experienced significant Coronavirus related staff absenteeism which added to this issue, but they are also now bringing in additional resource.

FRANCE – Start date: 16 March 2020
France has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. La Poste need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

GERMANY – Start date: 16 March 2020
Germany has put special measures in place from Monday 16 March, to limit the spread of Coronavirus. Deutsche Post need to comply with these measures and may have reduced staff numbers so not able to deliver all mail to specifications. Signature on delivery is suspended and delays to mail services can be expected.

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Links for further reading

Royal Mail International Updates

https://personal.help.royalmail.com/app/answers/detail/a_id/5317/~/international-incident-bulletin


Royal Mail UK Delays

https://personal.help.royalmail.com/app/answers/detail/a_id/12556/~/service-update