Your security is important to us and you.
At Knitting by Post we work hard to make sure our website is safe and your data is too. We have lots of security measures in place to provide you with a trustworthy experience when shopping with us.
Here is a summary of what we do.
When you make a purchase
Sagepay is a highly trusted payment processing company part of the Sage Group. Sagepay is used as the Knitting by Post payment processing company to process online payments on this website.
This means that we do not record or store any of your debit / credit card details at all. Sagepay use security measures such as 3D secure to make sure all details are in order before allowing a sale to go through.You can find details on Sagepay here. https://www.sagepay.co.uk/support/online-shoppers/about-sage-pay
Contact information including email address
- Address and postcode information
- Any correspondence that you send to us
Demographic information such as postcode, preferences and interests
Other information relevant to customer surveys and/or offers
We have lots of automatic ways of keeping you safe but you can’t beat the good old human touch. We are constantly monitoring and working on the site so we can spot anything suspicious quickly and easily.
How our website protects you
All good eCommerce websites are PCI compliant and Knitting by Post is too.Payment Card Industry Data Security Standard (PCI DSS) compliance is designed to protect businesses and their customers against payment card theft and fraud. This website accepts, stores, or transmits card data, PCI DSS compliance validation is required by card brands such as Visa, MasterCard and Discover. Our chosen provider is Security Metrics. You can read more about it on their website here. https://www.securitymetrics.com/
Knitting by Post chooses Hostgator to host our website. Hostgator is one of the largest website hosting companies with a 99.9% availability time.
This means that your data is being stored on reliable, up to date servers from a company that understands eCommerce hosting and how to look after your data.
Not many companies have a dedicated IT Manager to maintain and look after a website. We are lucky enough to have this.
All website server software is kept up to date and we make sure you have as safe and enjoyable experience.